- Booking and confirmation
- An enquiry through the form doesn't commit you to anything. We confirm the dates and price within 24 hours by phone or text, and the booking only stands after that.
- Deposit
- We don't take a deposit for individual rooms. For groups of five rooms or more, the deposit is 30% of the accommodation price.
- Cancelling a stay
- Free of charge up to 7 days before arrival. From 7 to 2 days before, 50% of the first night's price; less than 48 hours before, 100% of the first night's price.
- Group cancellations
- Free of charge up to 21 days before arrival; after that, the deposit paid is forfeited. Changing the number of rooms up to 7 days before is free.
- Payment methods
- Cash, card at reception, or bank transfer on invoice for businesses. We don't accept meal vouchers or employee benefit cards.
- VAT
- Included in all our prices. There are no other taxes or charges to pay on arrival.
- Check-in and check-out
- Check-in from 14:00, check-out by 10:00. If you're arriving after 20:00, please let us know in advance and we'll arrange how you get your key.
- Quiet hours
- From 22:00 to 7:00. The lounge is open until 22:00; after that, please move to the fire pit or your apartment.
- Children and extra beds
- Children under 6 stay free in their parents' room. An extra bed is €18 a night, and a cot is free if you let us know.
- Dogs
- €10 a night, by arrangement in advance, with no more than two dogs in an apartment. Dogs aren't allowed in the dining room or the sauna; a blanket is available at reception.
- Damage and lost keys
- Any damage is settled on site at the actual cost of repair. A lost key costs €20 to replace the lock cylinder.
- Smoking
- Smoking isn't allowed anywhere in the house, balconies included. You can smoke under the shelter by the main entrance.